Privacy Policy

Mavens HQ (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, HighLevel CRM sub-accounts, automation services, AI apps, and other digital assets offered through Mavens HQ.

1. Information We Collect

When you interact with Mavens HQ, we may collect the following information:

• Personal Information: Name, email, phone number, company details, billing information.
• Account Information: Login credentials, preferences, and support history.
• Usage Data: Pages visited, features used, device type, browser type, and IP address.
• Payment Information: Processed securely through trusted third-party providers.

2. How We Use Your Information

We use the information collected to:

• Provide, maintain, and improve our CRM services, AI tools, and digital products.
• Process transactions and manage subscriptions.
• Communicate updates, promotions, and support messages.
• Enhance user experience through personalization.
• Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell or rent your information. We may share data with:

• Service Providers: For payment processing, CRM hosting, email delivery, analytics, and integrations.
• Legal Compliance: If required by law, regulation, or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard safeguards, including encryption and secure storage, to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing emails (unsubscribe links are included in every email).
• Request a copy of the data we hold about you.

To exercise these rights, contact us at [email protected] (operations) or directly at [email protected].

6. Cookies & Tracking

Mavens HQ uses cookies and similar technologies to improve performance, personalize content, and analyze traffic. You can manage cookies through your browser settings.

7. Third-Party Integrations

Our services integrate with third-party platforms (including HighLevel CRM and other connected tools). We are not responsible for their privacy practices or content. Please review their policies before use.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the updated date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact:

📧 [email protected] (Operations)
📧 [email protected] (Direct to Sarah)